Effective Date: June 12, 2024
This Privacy Policy describes how EktaLab, a brand under PT Ekta Imaging (“we,” “us,” or “our”), collects, uses, and discloses your information when you use our website, www.ektalab.com (the “Site”).
Information We Collect
We collect several types of information from and about users of our Site:
- Personal Information: This includes information that can be used to identify you, such as your name, billing address, shipping address, email address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Usage Data: This includes information about your activity on the Site, such as the pages you visit, the products you browse, and the searches you perform. We collect this information automatically using cookies and other tracking technologies.
How We Use Your Information
We use the information we collect to:
- Process your orders and fulfill your requests.
- Send you important information about your orders, including order confirmations, shipping confirmations, and invoices.
- Send you marketing communications, such as newsletters and promotional offers, if you choose to opt-in.
- Respond to your inquiries and requests for customer service.
- Improve the Site and our services.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Site and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.
We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.
Your Choices
You can choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications. You can also access, update, or delete your personal information by contacting us.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect and store Usage Data. Cookies are small data files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.
You can disable cookies in your web browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Site.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically to stay informed about updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@ektalab.com