Effective Date: June 12, 2024
These Terms and Conditions (“Terms”) govern your use of the website www.ektalab.com (the “Site”), operated by EktaLab, a brand under PT Ekta Imaging (“we,” “us,” or “our”).
Agreement to Terms
By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the Site.
Orders and Payment
- When you place an order on the Site, you are offering to purchase a product or service at the stated price.
- We reserve the right to refuse any order you place.
- We may request additional information from you before accepting your order.
- Payment for all orders must be made by credit card or debit card at the time of purchase. We accept the following payment methods: [List accepted payment methods].
- All prices listed on the Site are displayed according to the currency you selected. By default, the Site will display price in US Dollar (USD).
Shipping and Delivery
- We will ship your order to the address you specify at checkout.
- Shipping rates and estimated delivery times will be displayed at checkout.
- We are not responsible for delays in shipping caused by factors outside of our control, such as weather or customs delays.
Returns and Exchanges
- We accept returns and exchanges of unworn and unframed artwork within 30 days of purchase.
- You are responsible for the cost of return shipping.
- To return or exchange an item, please contact us at [email address removed].
User Content
- You may submit reviews, comments, and other content to the Site (collectively, “User Content”).
- You retain all copyrights and other intellectual property rights in your User Content. However, by submitting User Content to the Site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute your User Content in connection with the Site.
Warranties and Disclaimers
- THE SITE AND ALL CONTENT AND PRODUCTS OFFERED ON THE SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability
- WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, AND PUNITIVE DAMAGES.
Indemnification
You agree to indemnify and hold us harmless from any claims, liabilities, losses, and expenses, including attorney’s fees, arising out of or related to your use of the Site.
Termination
We may terminate your access to the Site for any reason, at any time, without notice.
Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of the Site.
Governing Law
These Terms will be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.
Dispute Resolution
Any dispute arising out of or related to these Terms will be resolved by binding arbitration in accordance with the rules of the Indonesian National Arbitration Board. The arbitration will be held in Bali, Indonesia.
Contact Us
If you have any questions about these Terms, please contact us at hello@ektalab.com
